Our Mission, Vision and Values

Mission
Borgess Health, as a Catholic health ministry rooted in the values of Ascension Health and its sponsors, is committed to providing holistic, spiritually centered care, which strives to improve the health of individuals in communities we serve with special attention to the poor and vulnerable.

Vision
By putting safety and quality at the core of all we do, Borgess Health will provide health care that is coordinated across the continuum based on meeting the needs and expectations of the patients we serve.

Values
We are called to:

  • Service of the Poor - generosity of spirit, especially for persons most in need

  • Reverence - respect and compassion for the dignity and diversity of life

  • Integrity - inspiring trust through personal leadership

  • Wisdom - integrating excellence and stewardship

  • Creativity - courageous innovation

  • Dedication - affirming the hope and joy of our ministry

Guiding Principles

  • Your care will be safe.

  • We know who you are and are ready for you.

  • We will see you when you want to be seen.

  • You will know what to expect

  • We will be your trusted partner in health.

  • We will exceed your expectations

  • We will coordinate your care.

Financial Assistance
In accordance with our Mission and Values, Borgess Health is committed to caring for all people regardless of their ability to pay, with special attention to those who are poor and vulnerable. Borgess Health offers financial counseling and assistance to help address any financial concerns patients or families may have regarding their care. Our financial aid policies reflect Borgess Health’s dedication to working together with our patients in a compassionate and caring manner to identify options for resolving their financial obligations. Help is available by contacting (269) 553.3915 or (877) 563.9518, emailing patient_financial_assistance@borgess.com or in person at any of our facilities.