Borgess Health Account Management

The following pages have been developed for patients to manage their Borgess Health Account. Please be assured that online communications with our Patient Financial Services Office are secure.

However, if you would like to speak to a patient account representative, you may do so from 8 a.m. to 6 p.m., EST, Monday through Thursday, or from 8 a.m. to 4:30 p.m. on Friday by calling (269) 226-7281 or toll-free at 1-800-944-3345. Patients calling this number have the convenience of getting their account balance and payment information through our 24-hour/7-days-per-week electronic phone service. Patients may also request an itemized statement through this service.

Tools Available Online:

Request an Itemized Statement
  • Request a billing statement detailing itemized charges

Change of Insurance

  • Provide us with up-to-date insurance information

Online Bill Payment

  • Pay your bill and more with our online tool.

Change of Address

  • Provide us with up-to-date address information

Status of Account

  • Fill out our simple form to find out the status of your account

Medical Records
  • Contact the Medical Records department and fill out the release of information form