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Patient Services Associate-Three Rivers


Borgess Health currently has an opening for an on call Patient Services Associate at their ProMed Family Practice-Three Rivers location. This position works variable days and hours.

Performs a variety of clerical functions to facilitate patient satisfaction including: reception, scheduling, demographics, answering phones, cashiering, and coding.



  • Knowledge of English language in order to understand and transmit information orally or in writing which can normally be obtained through completion of high school.
  • One to two years physician practice experience preferred.
  • Knowledge of medical terminology required.
  • Basic knowledge of Federal and State laws and regulations pertaining to coding, billing and reimbursement. Knowledge of ICD-9/10 and CPT coding.
  • Knowledge of Medic Visions system and Cerner PCO preferred.
  • Knowledge of the insurance and managed care industries.
  • Knowledge of business office procedures.
  • Knowledge of proper cash handling functions and processes, coding and billing procedures and reconciliation and correction procedures.
  • Interpersonal skills necessary in order to deal effectively and courteously with patients, vendors, staff and management.
  • Excellent customer service skills.
  • Ability to handle multiple tasks/projects and meet deadlines as assigned

Educational Requirements

  • GED or High School Diploma required.

Salary Range:

Borgess Ambulatory Care

Status / Position Type:
PRN / On-Call (Variable Hours)

Variable Shift

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